Common Questions
How long does a roof installation take?
A standard single-storey residential roof install runs 5–10 working days, depending on size, complexity and weather. Full re-roofs (strip and replace) add 2–4 days. Commercial and industrial installs depend on scope — the exact programme is in your quote.
Do you install both sheeted and tiled roofs?
Yes. IBR, Kliplok, corrugated and standing seam metal sheeting, plus concrete and fibre-cement tiles (Harvey, Marley and similar). We’ll recommend the right system for your pitch, your budget and the look you want.
Who supplies the materials?
We supply everything under the same contract — trusses, sheeting or tile, flashings, fasteners, insulation and waterproofing. That way if something is wrong, there’s one person accountable, not a supplier-blames-installer situation.
Is the roof install covered by insurance?
We carry public liability and contractors all-risks insurance on our installs, and the manufacturer warranty covers the materials. Your household insurance takes over once the roof is handed over — the installation itself carries our written workmanship guarantee.
Do you handle storm damage and insurance replacements?
Yes. We do insurance-claim roof replacements, condition reports, and work directly with assessors when required. We can supply a full photo report and written scope for the claim.
How long does it take to install a roof?
On a new build, the structure and covering on a normal residential footprint is a matter of days to a couple of weeks depending on complexity, access and weather. A re-roof takes longer because of the strip and because of whatever the strip reveals. The bigger programme point is weather: getting a building weathertight before the wet part of the year is the single most valuable scheduling decision on a Garden Route build.
What is an A19 certificate?
It is the certification of the erected roof structure by a competent person — confirming that the trusses as built match the engineered design and are correctly braced and fixed. You want it in hand at handover rather than six months later, because banks, insurers and conveyancers all ask for it, and reconstructing it after the ceiling is up is considerably harder.
Can I change from tile to metal when re-roofing?
Yes, and it is normally the easier of the two conversions because it reduces the dead load on the trusses substantially. The trusses still need an engineer’s check, because the load pattern changes even where the total load drops, and the pitch has to suit the sheet profile. Going the other way — metal to tile — adds weight the structure was not designed for and needs a much more careful look.
What do you find when you strip an old roof?
Most commonly: perished underlay, corroded fixings, rotten battens, and rafter ends gone at the eaves where a failed gutter has been running down them for years. Occasionally truss members cut by someone running a cable or a pipe. None of that is visible before the covering comes off, which is why we identify the likely findings in the quote rather than pretending a strip is a known quantity.
Does a new roof need approved plans?
A new roof on a new build is part of the approved plans for the building. A like-for-like re-roof on an existing house generally does not need a new submission, but changing the covering type, the pitch, or the roof geometry usually does — and so does anything affecting the structure. If in doubt we check with the local authority before starting rather than after.
Do you guarantee the roof?
Yes — a written workmanship guarantee from us, alongside the covering manufacturer’s warranty on the material. The second one is conditional on installation to their specification, which is one of the practical reasons to care about fixing type and centres: a roof installed outside spec can look identical and carry no material warranty at all.
